Privacy Policy

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Privacy Policy – Axiom Arboriculture

Effective Date:  06\10\2025

Axiom Arboriculture is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Who We Are

Axiom Arboriculture is a UK-based arboricultural consultancy and tree care provider. Our website address is: www.axiom-arb.co.uk

2. What Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and postal address when you submit an enquiry or request a quote.
• Project Details: Information related to your property, trees, or site for the purpose of providing services.
• Technical Data: IP address, browser type, and usage data collected via cookies and analytics tools.

3. How We Use Your Information

We use your data to:

• Respond to enquiries and provide quotes
• Deliver arboricultural services and consultancy
• Maintain records for legal and contractual obligations
• Improve website performance and user experience
• Send updates or service-related communications (only with your consent)

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent: When you opt in to receive communications
• Contract: To fulfil our obligations when you engage our services
• Legal Obligation: For record-keeping, insurance, and regulatory compliance
• Legitimate Interests: To improve our services and protect our business

5. Data Sharing

We do not sell or rent your personal data. We may share it with:

• Trusted service providers (e.g. IT support, payment processors)
• Legal or regulatory authorities if required by law
• Subcontractors or consultants working on your project (with your consent)

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law. You may request deletion of your data at any time, subject to legal obligations.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

Our website uses cookies to enhance functionality and analyse traffic. You can manage cookie preferences via your browser settings. For more details, see our [Cookie Policy].

9. Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

10. Contact Us

For privacy-related enquiries or to exercise your rights, please contact:

Axiom Arboriculture
Email: info@axiom-arb.co.uk
Phone: 07570631740